We strongly recommend sanitizing data-bearing equipment before transfer whenever possible. Sellers should back up any information they need and remove sensitive or confidential data prior to shipping or pickup. If equipment cannot be sanitized beforehand, let us know before transferring it so we can determine the appropriate handling options.

Our data sanitization procedures reference NIST SP 800-88 guidelines where applicable. The appropriate sanitization or processing method depends on the type of media, its condition, and whether the equipment is suitable for reuse.

Storage devices suitable for reuse can be sanitized before resale or redeployment. The specific process used depends on the device type and condition.

Equipment that is not suitable for reuse may be routed through qualified downstream processing or recycling partners rather than returned to the resale market.

Yes, when applicable. Apple, Google, Microsoft, mobile-device-management, and other accounts or activation locks should be removed before transfer whenever possible. These restrictions can prevent equipment from being properly processed or reused.

Yes. Even though we do prefer sanitized equipment we can always handle erasure for you. Let us know that the equipment is data-bearing when requesting your quote so the appropriate handling process can be determined. If your organization has specific data-security, documentation, or sanitization requirements, tell us before transferring the equipment.